The small, fledgling business claims a web presence of some type – a blog, a website, listings on every social media website possible or simply a place on Craig’s List offering low-cost accounting services in a geo-specific part of their 24/7, global economy.
The “small business best practices handbook” has been revised. A human no more answers the business phone and we’ve been caught in automated-call-center hell. In fact, it’s become the standard – unfortunately. Continue reading